# The world’s largest educational services company works with Open edX.

## Revolutionizing Online Learning Together

## The Customer

### Renowned global learning company

(Experts in educational publishing, assessment services for schools, corporations, and individual students worldwide).

### Pearson VUE: Open edX innovation technology

It offers flexible online courses from leading universities across diverse knowledge fields.

### Leader in delivering effective learning experiences

(Provides interactive educational systems and mastering platforms).

## Scope

### TEAM SUPPORT TO Infrastructure Provisioning & Operation.

Dedicated **Team to support Infrastructure** Provisioning & Operation, Custom Development & Custom Integrations.

Development of an Operations Portal that allows **Pearson** VUE admins to manage their partnered institutions, Institution administrators, their purchased Licenses and the enrollments of students.

Development of an Institution Portal that allows **Pearson’s Partners** to manage their instructors, students and courses.

3rd party **integrations** to allow instructor-led courses.

## Challenges

The technical challenges of customizing and extending the platform to meet **Pearson** business needs, and accomplish growth on the number of courses and students, and drive 3rd party certifications through improving certification preparation.

## Seamless data synchronization

to make course content available on external platforms and integration with their existing CRM.

## Managing and developing specific features

including customization of course management and prerequisites, was also crucial to enhance the learning platforms powered by Open edX.

In 2020, Pearson forged a strategic partnership with edunext, entrusting them with consulting services for [**Open edX technologies**](/content/discover/?utm_source=edunext&&utm_medium=blblogpost&&utm_campaign=pearson-powered-by-open-edx/index.html). edunext brought the necessary expertise and knowledge to overcome various challenges faced by Pearson. **They tackled data and analytics, custom branding, platform extensions, custom integrations, e-commerce, custom development, and staff training, among other aspects**.

### Infrastructure Provisioning & Operation

- Support Platform maintenance & operation (Open edX developments and upgrades)
- Incident Response & Escalation
- Data & Analytics (Platform monitoring)

2

### Custom development

- Ongoing features & platform enhancements.
- Branding and Theming
- Coupons & Programs discounts
- Plugins for the Open edX platform
- Independently Deployed Applications (IDAs)
- X-blocks

3

### Custom integrations

- Significant increase in active users.
- Higher-quality education experiences for learners worldwide.
- By leveraging Edunext’s expertise and support.
- Seamlessly synchronize data, expand their reselling capabilities.
- Enhance their platform features to meet the specific needs of their community.